Sondhi Solutions named to 2021 Top Workplaces

Indianapolis Network Support Services

Stay Connected to Your Networks with Our 14.86-minute Average Response Time for Fast Fixes

See Service Pricing Schedule a Meeting

Choose Network Support Trusted by 43+ Businesses Across Indiana and Ohio

Empower Your Business with Our Proactive Network Support, Backed by 21+ Technology Certifications

Why choose Sondhi Solutions for network support in Indianapolis, IN?

Avoid downtime with proactive network maintenance and monitoring
Streamline issue resolution through our efficient tier escalation process
Benefit from automated tracking and proactive remediation of network issues
Get rapid solutions for network errors with our 30-minute critical response time
Safeguard your data with robust backup and disaster recovery solutions

Request a Quote for our Network Support in Indianapolis

TESTIMONIALS

Hear It From Our Clients

To me, the most exciting part of working with Sondhi Solutions is their proactive engagement with my leadership team and staff to drive change. As mayor, I can set a vision, but I need my team to have the tools and reassurance that their ideas can become a reality to execute that mission. Since the beginning of our engagement, Sondhi Solutions has helped us to control our daily needs, find ways to drive efficiency, and create a new environment of excitement about providing service to our constituents.

Chris Jensen

Mayor of Noblesville

Sondhi has a strong understanding of the end user experience and ultimately where you want to go. They are very responsive and work to resolve most items same day.

Ken Bretz

Chief Experience Officer, TWG Development

The Town of Speedway was in desperate need of an IT upgrade. Sondhi has been a tremendous company to partner in order to make this upgrade a reality. The work order ticket system is great and helps both Sondhi keep a good record of problem spots, and the Town understand where there may be a need to upgrade. The Speedway Fire Department uses so much technology for our day-to-day operation. It is very reassuring to have a partner like Sondhi to depend on.

Bob Fishburn

Fire Department Chief, Speedway Fire Department

We vetted three potential vendors when considering this switch. Sondhi won out in every way. They have a very robust team that offers deep knowledge across multiple software platforms and became the clear winner.

Matt Henry

Chief People Officer, First Person Advisors

Sondhi Solutions has provided excellent cybersecurity services to our team, proactively engaging our weaknesses and potential threats 24/7. The biggest advantage I see every day is they take care of cybersecurity in a way that allows our team to focus on our duties without interruption. We have the peace of mind knowing our network is being monitored by a qualified team of experts, keeping us safe.

Clark Arnold

VP of Operations, Birge and Held

Network Support in Indianapolis by the Numbers

14+

Years of network support experience

4,146

Network support tickets closed per month

43+

Companies that rely on our network support

Sondhi Solutions

Network Support in Indianapolis, IN

135 N Pennsylvania St Suite 2300, Indianapolis, IN 46204, United States

Request a Quote: +13177437339

Pillars of Stellar Network Support

Rapid Response Network Maintenance On-Site Support Tiered Escalation Disaster Recovery Disaster Recovery Customized Roadmaps

30-Minute Critical Response Time

Get peace of mind with our lightning-fast response to critical IT issues.

With an average response time of just 14.86 minutes, we’re here to ensure your network never skips a beat. Our commitment to swift and effective solutions means you can focus on your business, not IT hassles.

Experience the confidence that comes with knowing expert help is just a call away, ready to tackle eve

Automated Issue Detection

Say goodbye to unexpected network downtimes.

Our proactive maintenance approach keeps your network running smoothly, catching issues before they escalate. With automated tracking and remediation, we’re always one step ahead, ensuring your network’s health and efficiency.

Benefit from a seamless IT experience where potential problems are resolved swiftly, keeping your operations uninterrupted and your mind at ease.

Hands-On Network Problem Solving

Gain the advantage of having our expert technicians right where you need them.

Our on-site support ensures that complex issues are addressed promptly and effectively right at your location. With our feet on the street, you’re not just getting remote assistance; you’re getting hands-on, personalized IT solutions tailored to your unique network challenges.

Enhance your IT experience with our dedicated on-site support, always ready to go the extra mile for you.

Multi-Level Network Technical Mastery

Maximize your network efficiency with our tiered escalation system. From Tier 1 to Tier 3, our team of experts is equipped to handle issues of varying complexities.

This structured approach ensures that your network support needs are addressed by the right level of expertise, guaranteeing effective and timely resolutions. With our multi-level technical mastery, rest assured that your network is in capable hands, no matter the challenge.

Multi-Level Network Technical Mastery

Maximize your network efficiency with our tiered escalation system. From Tier 1 to Tier 3, our team of experts is equipped to handle issues of varying complexities.

Robust Network Backup Solutions

Protect your business from the unexpected with our comprehensive backup and disaster recovery solutions.

We safeguard your data against unforeseen events, ensuring business continuity and peace of mind. Our robust backup strategies are designed to minimize downtime and data loss so that you can recover quickly and efficiently from any disaster.

Trust us to be your safety net, keeping your business resilient in the face of adversity.

Strategic Network Technology Planning

Drive your business forward with our customized network roadmaps.

We don’t just provide network support; we partner with you to align your network with your business goals. Our strategic planning ensures that your technology infrastructure scales with your business, adapting to your evolving needs.

With our expertise, create a technology path that leads to success, leveraging the best tools and solutions to achieve your objectives.

Get Network Support that Truly Supports You

Backed by 14+ years of experience

Request More Information

Empower Your Network with Sondhi Solutions

Structured Onboarding: Seamless Transition

Streamline your switch to Sondhi Solutions with our Structured Client Onboarding Process.

Avoid the hassle of migration wait times and convoluted IT headaches, and benefit from a comprehensive 34-day onboarding, ensuring a smooth transition and setting the foundation for a robust and reliable network support experience.

Scalable Service Levels

Adapt your network support as your business evolves. With Sondhi Solutions, experience the flexibility of scalable service levels.

Adjust your support needs monthly and quarterly, ensuring your network support grows in tandem with your business, maximizing efficiency, productivity and cost-effectiveness.

Monthly Reporting: Informed Decisions

Make informed decisions with our Monthly Reporting and Quarterly Business Reviews.

Gain insights from customer satisfaction reports, project management updates, and Helpdesk KPIs.

Enhance your network support strategy with data-driven decisions, ensuring your network’s performance aligns with your business goals.

Your Full-Service Technology Partner Beyond Network Support in Indianapolis

Indianapolis IT Solutions
Indianapolis Computer Support

Indianapolis IT Firm
Indianapolis IT Consulting Firm

Network Support FAQs

Accelerate your peace of mind with our response times. Critical issues see a response in just 30 minutes (but it’s often even faster), and we aim for a resolution within 1 hour.

For less urgent matters, expect a swift and effective resolution well within our structured SLAs. Trust in our 14.86-minute average response time to get you back on track promptly.

Gain clarity with our tiered support system. Start with Tier 1 for initial troubleshooting, escalate to Tier 2 for more complex issues, and rely on our Tier 3, our most experienced technicians, for intricate challenges.

With 4 Tier 1, 16 Tier 2, and 5 Tier 3 technicians, expertise is always at hand.

Scale your network support seamlessly with us.

As your business evolves, so does our support. Our services and pricing adapt, ensuring alignment with your changing needs.

With a scalable service model, we support 4,461 endpoints for cybersecurity, adjusting as you grow.

Benefit from our unique approach.

Our all-encompassing plan means you get comprehensive support under one roof. From end-user devices to cybersecurity, we cover it all, ensuring you don’t juggle multiple vendors.

Our 95.7% CSAT score reflects our commitment to your satisfaction.

Safeguard your network with our robust cybersecurity measures.

Our team, boasting certifications like CISSP and CompTIA Security Plus, ensures your network is fortified against threats, giving you peace of mind.

We actively manage 3,600 endpoints, providing top-tier protection.

OUR PARTNERS